🔒 Privacy Policy
Effective Date: 20 July 2025
Website: https://royservicecenter.in
At Roy Service Center, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website.
📌 Information We Collect:
When you submit a service request or inquiry through our website, we collect the following details:
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Your name
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Mobile number
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Locality / Area
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Product type (e.g., LED TV, LCD TV)
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Service issue or complaint
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Preferred time for technician visit
This information helps us schedule service appointments and communicate with you effectively.
🔍 Use of Your Information:
We use the information you provide:
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To contact you regarding your service request
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To send updates via SMS, WhatsApp, or phone call
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To improve our customer service and user experience
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For limited promotional or marketing messages (you can opt out anytime)
🔧 Data Storage:
Customer data is stored temporarily in secure internal files (e.g., Excel) and is used only for service fulfillment and follow-up. We do not share or sell your data to any third parties.
📈 Use of Third-Party Tools:
We use trusted third-party services such as:
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Google Analytics – for website traffic analysis
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Facebook & WhatsApp widgets – for customer engagement and communication
These services may use cookies or tracking tools as per their own privacy policies.
💳 Payments:
We currently do not collect or process online payments on our website. All payments are made offline after service completion.
🔒 Your Data, Your Rights:
You have the right to request that we update or delete your information at any time. Simply contact us through the details provided below.
📞 Contact Us:
If you have any questions about this policy or how we handle your data, please contact:
Roy Service Center
📱 +91-9830975090
🌐 https://royservicecenter.in